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STILL NOT SURE?
Frequently Asked Questions
We understand that you may have some questions.
Are the translations human or AI?
We use AI as a helpful tool, but our translations are primarily done by human experts. AI assists with initial translation and formatting, but our professional translators take the lead—refining, correcting, and ensuring the highest level of accuracy and clarity before delivery.
Do the translations get proofread before delivery?
Absolutely! We follow a "four-eyes" quality assurance process. First, the translator reviews the document, then a professional editor proofreads it before final approval and delivery to the client.
What is the delivery timeframe?
We strive to complete most translations within just a few hours. While we allow a 12-hour window for most projects to ensure quality, we often deliver much sooner.
What if my translation has errors or I have questions about my translation?
Your satisfaction is our priority. If you spot any errors or need clarifications, just give us a call. We’ll promptly review and correct any issues at no additional cost.
Do you translate languages other than English and Spanish?
Yes! While English and Spanish are our most common requests, we offer translation services in a wide variety of languages. We can handle virtually any language you need. For specific language requests, feel free to email us at: [email protected], call at: (661) 490-9542, or reach out via Whatsapp: +1 5557108015, and we’ll be happy to assist you.
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